0 votes
 
I am sure I am not alone in noticing the issues with uptime and reliability of the service. 


I am not sure when you switched to CloudFlare but it does not seem to help the cause. I hope you are using the business or enterprise edition because pro/free versions are not really suited for a size as big as Imgur.


My issues with Imgur are basically these two: 


My dashboard does not load the images in my account 9 out of 10 times. I have to reload the page and hope that it would process and show me the recent images. I understand that I have way too many images in my account that might be causing this issue. I even mailed Sarah to switch my Pro status to a brand new account so that I can start with a blank account. It is not done yet. 


My second problem is the reliability of the uploader. It was unreliable before skipping around 2-3% of the images on large bulk uploads. It is now horrible because of the site unreliability. I prefer to use a third party app (ShareX) and I get a failure rate of around 10-15%. It is a major headache considering the limitations on API powered apps. 


I hope you are doing something about this. I do not expect priority access because I am a paying customer but downtimes like these are really messing up the joy of using this fantastic service. Do not make me look for alternatives. 

 
COMPLETED
updated 1 year ago
Thanks for the detailed explanation. I believe Alan has emailed you back.
 
0
Sushubh Mittal
 


Here is a screencast around 60 seconds long. 

Translation provided by Microsoft translator:

 
0
Sushubh Mittal
Just check the mail from Alan. Thanks! 
Translation provided by Microsoft translator:

 
0
Sushubh Mittal
Last few days were great. dashboard loading problems and failed uploads have returned today. around 5% of uploads are failing on average. 
Translation provided by Microsoft translator:

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