+5
No es un bug

still having to continually re-login

archer rehcra hace 12 años actualizado por Sarah hace 12 años 3
every time i close my browser, and even sometimes when computer sleeps, i have to re-login, even though i have selected "keep me logged in"

Respuesta

Respuesta
No es un bug
We're not having any similar problems on this end. Please make sure that your browser is fully updated, you have javascript turned on and you may want to disable add-ons/extensions. You could also try it from another computer or browser to see if you have the same problem.
No es un bug
We're not having any similar problems on this end. Pleasemake sure that your browser is fully updated, you have javascript turned on andyou may want to disable add-ons/extensions. You could also try it from anothercomputer or browser to see if you have the same problem.
Respuesta
No es un bug
We're not having any similar problems on this end. Please make sure that your browser is fully updated, you have javascript turned on and you may want to disable add-ons/extensions. You could also try it from another computer or browser to see if you have the same problem.
i find this response very disappointing. if the problem was mine, this would be happening on all sites to which i have chosen to remain logged in. i have never had anyone suggest that i not use any add-ons in order for their site to function properly

i use both firefox and chrome. both up-to-date.

by the way, the reason i chose "bug" was because it was the closest to being descriptive.
i love a lot about imgur, that's why i became a paying user, but the response here essentially asserting that it's a personal problem, and lack of response to my last comment, and unsatisfactory and dismissive responses on other issues, is making me begin to regret it.

i am still having to continually re-login. very annoying. if it's "not a bug" as you have declared, why is imgur the only site where i am having this issue, and why is it happening on both chrome and firefox?
i've been patiently waiting for two things... one a response that isn't dismissive suggesting that i have a problem, and two, this issue to be fixed. neither happened. 
here's a screenshot showing me both logged in but not logged in simultaneously. 
that my problem too? 
in general imgur is excellent. customer support, not so much. 
you don't really seem to give a damn. 
absent you demonstrating otherwise, when my year is up i'm out of here.
login issue